Vision Municipal Solutions

Secure Online Bill Payment and Customer Care Portal

Vision's online solution is an integrated offering within the product. System users have complete access to all current and historical bills and payments. Your customers see their bill online and can pay by electronic checking account withdrawal, credit card, ACH and check 21. Invoices are sent directly to your customers e-mail address for easy payment and available through a "pay now" button on your web site. All payments are received electronically into Vision Cash Management eliminating the need for manual data entry. Payments are deposited directly into your bank account for fast secure processing.

Electronic Invoicing Provides:

     · Cost reduction in labor for production, handling and mailing of paper utility bills
     · Reduction in cost associated with check, lock box processing and data entry
     · Enhanced cash flow from quicker payments
     · Reduced time on customer service with our 24/7 customer self help portal for current and past utility bills
     · Direct notification of utility bill payment due to customers email
     · Improved customer satisfaction
     · Support for ACH, Electronic check, Credit Cards

Customer Care Portal:

     · A secure website where customers can set up one time or reoccurring payments
     · Ability to view current and past utility bill statements
     · Issue service requests or electronically log a question about a bill
     · Update contact information such as phone number, mailing address, and email address changes

Benefits to your customers:

     · Receive email notification when bills arrive
     · No need to remember to make payments
     · No need to write checks
     · No need to get payments in the mail and pay postage
     · Easier to track payments since payee names appear on your bank statement or financial
     · 24/7 access to customer care self help portal
     · Affordable with no expensive bank fees

Automated Online Payments and Bill Presentment

Vision's online solution is an integrated offering within our Financial Software Suite. System users have complete access to all current and historical bills and payments. Your customers can pay by electronic checking account withdrawal, credit card, ACH and check 21. All payments are received electronically through automated Web Services programmed through Microsoft SQL Server into Vision Cash Management eliminating the need for manual data entry. Payments are deposited directly into your bank account for fast secure processing.